Privacy Policy
Your privacy is our priority.
Introduction
Integro Medical Clinics respects your privacy, and we are committed to protecting it through our compliance with this policy. We want you to feel in control of and understand how we handle your personal data.
Our company is registered under the relevant UK regulations and operates within the healthcare industry, providing medical cannabis treatment. We bring together patients, healthcare providers, and researchers to provide quality healthcare services and ensure that all patient data is handled with the utmost care and privacy.
What we do
At Integro Medical Clinics, we are dedicated to improving the lives of individuals who require medical cannabis treatment.
About this policy
This Privacy Policy outlines the types of information we may collect from you, how we use it, and the security measures we have in place to protect your information.
We may update this policy from time to time and will notify you of any significant changes. Please read this policy carefully to understand how your personal data is handled.
​Our role
For the purposes of the General Data Protection Regulation (GDPR), we act as the data controller (a legal term that means we control how your personal data is processed). We are registered with the Information Commissioner’s Office (ICO) and ensure that all our data handling practices are compliant with UK data protection laws.
By using our services, you acknowledge and consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with any of the terms, please do not use our services.
Information We Collect
We collect personal data when you register or interact with our services. This may include:
- Identity Information: Your name, date of birth, gender, and other demographic details.
- Contact Information: Your email address, phone number, and other contact details.
- Medical Information: Details of your health and medical conditions to provide the most appropriate treatment.
- Usage Data: Information about how you interact with our website and services, including device information and location data if applicable.
​How We Collect Your Data
We collect your personal data in the following ways:
- Direct Interactions: When you register, fill out forms, or communicate with us directly.
- Automated Technologies: Through cookies and other technologies, we may collect information about your browsing habits or usage of our website and services.
- Third-Party Integrations: With your permission, we may integrate with third-party healthcare systems to access additional health data.
How We Use Your Data
We process your personal data in compliance with data protection laws, and for the following purposes:
- Providing Services: To deliver the medical cannabis treatment and services you have requested.
- Improving Services: To analyse and improve our services, including patient care, treatment plans, and technology.
- Compliance: To comply with legal and regulatory obligations in the healthcare industry.
- Marketing (if applicable): We will only send you information relevant to your treatment. We will not use your data for general marketing without your explicit consent.
Legal Grounds for Processing Your Data:
We process your personal data based on the following legal grounds:
- Contractual Necessity: To provide the services you have requested.
- Legitimate Interests: To run and improve our business, ensuring your data is protected.
- Consent: Where you have given consent for processing (e.g., for special categories of data like health information).
- Legal Obligations: To comply with healthcare regulations and laws.
Information Sharing
We may share your information with:
- Healthcare Providers: For the purposes of providing you with medical treatment and care.
- Regulatory Authorities: To comply with legal obligations.
- Third-Party Service Providers: For operational purposes such as data processing, analytics, and service delivery.
We will never sell or rent your personal information to third parties.
Data Security
We prioritise the security of your personal data and use industry-standard security measures to protect it from unauthorized access, misuse, or loss.
Your Data Rights Under GDPR
You have the following rights regarding your personal data:
- Access: You can request a copy of the data we hold about you.
- Correction: You can request that we correct or update any inaccurate data.
- Deletion: You can request the deletion of your personal data in certain circumstances.
- Restriction: You can ask us to restrict the processing of your data.
- Objection: You can object to certain types of processing, including for marketing.
- Portability: You can request that we transfer your data to another service provider.
Cookies
Our website uses cookies to improve your user experience and track usage patterns. You can control cookie settings via your browser.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated to you via email or on our website.
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at office@integroclinics.com